Enabling The Translation Workbench

This article describes how to enable the Translation Workbench in Salesforce to translate or customize the user-facing text in Kaptio Travel.

Salesforce Translation Workbench and Kaptio Travel

In Kaptio Travel the master/ default values are in English, and out-of-the-box products do not need any customization or translation for English users. However, users have an option to use the Salesforce Translation Workbench to translate or customize the text that users see in Kaptio Travel. This includes labels for page titles, buttons, error messages, etc. and object text in displayable field names and help text.

How to see the translation

In Salesforce, if a user’s personal language setting specifies a language and the text has a value for that same language, then the translated value is displayed. Otherwise Salesforce displays a master/ default value or an overridden value if you have provided one.

To see translations that you enter in the Translation Workbench, you need to specify the desired language in your personal settings.

How to change the personal language settings
  1. In Kaptio Travel, click Setup in the top right hand corner of your screen.Force.com Home Page ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 14.47.52.png
  2. Under Manage Users, click Users.
  3. Click Edit next to the relevant User.Active Users ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 14.52.04.png
  4. On the User Edit screen, in the Locale Settings section, under Language, select your language from the dropdown menu.User Edit_ Ringo Star ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 14.54.48.png
  5. Click Save at the top or bottom of your screen.
  6. In order to use the Translation Workbench, you now need to enable Translation Workbench in your Salesforce org.
How to enable Translation Workbench
  1. In Kaptio Travel, click Setup in the top right hand corner of your screen.Force.com Home Page ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 15.14.03.png
  2. Under Administer, expand the Translation Workbench options and click Translation Settings. The following screen will appear:Translation Workbench ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 15.18.55.png
  3. Click Enable and the following screen will appear:Translation Workbench ~ Salesforce - Enterprise Edition - Google Chrome 2017-07-04 15.21.04.png
  4. Click Add and the following screen will appear:File “Translation Workbench_ New Language ~ Salesforce - Enterprise Editi...” - Google Chrome 2017-07-04 15.26.06.png
  5. Under Language,select any language(s) that you will be using.
  6. Check the Active checkbox for any languages you intend to customize or translate.
  7. Under Identify Translators for this Language, select one or more translators who have the permission to enter the translations. Highlighting the relevant users under the Available List and move them to the Selected List by clicking the right arrow..
  8. Once you have entered all details, click Save.

For any additional details on configuring the Translation Workbench, please refer to the Salesforce documentation.